# Cinemage - Privacy Policy **Effective Date **: September 25, 2025 ### 1.
INTRODUCTION This Privacy Policy explains how Cinemage ("we," "our," or "us")
collects, uses, and protects your personal information when you use our
AI-powered movie recommendation mobile application. ### 2. INFORMATION WE
COLLECT #### 2.1 Account Information - Unique user identifier (for Google/Apple
authentication) - Authentication provider (Google or Apple) - Phone number (if
using phone authentication) - Subscription status and transaction information
(managed by Apple) **Note:** We no longer collect or store your email address or
display name information. #### 2.2 Preference Data - Movie preferences from
questionnaire responses - Language and region settings - Saved movies and
favorites - Search history and recommendations viewed - Streaming platform
availability (platforms retrieved from JustWatch via TMDB) #### 2.3 Technical
Data - Device information (OS version, device model) - App usage analytics
(pages visited, features used) - Error logs and crash reports - Session data and
timestamps #### 2.4 User-Generated Content - Feedback and support messages -
Problem reports - Contact form submissions **Contact Email:** When using
feedback, report problem, or contact forms, you may optionally provide your
email address so we can respond to you. This email address is not stored in our
systems; it is directly forwarded to our email client. #### ### 3. HOW WE USE
YOUR INFORMATION #### 3.1 Core Functionality - Provide personalized movie
recommendations using AI - Save and synchronize your movie preferences across
devices - Display relevant movie information and available streaming platforms
based on your region - Support multiple languages and regions #### 3.2 Service
Improvement - Analyze usage patterns to improve our recommendation algorithm -
Generate aggregated analytics for app performance - Respond to user feedback and
support requests - Fix bugs and technical issues #### 3.3 Communication - Send
important updates about our service - Respond to your inquiries and support
requests (only when you voluntarily provide your email address) - Notify about
new features (with your consent) #### ### 4. INFORMATION SHARING #### 4.1
Third-Party Services We share necessary data with: **OpenAI (ChatGPT):** -
Anonymized preference data for generating movie recommendations - No personal
identifiers are sent to OpenAI - Data is processed according to OpenAI's privacy
policy **TMDB (The Movie Database):** - Movie search queries and requests - No
personal information is shared with TMDB **JustWatch:** - Streaming availability
information is retrieved via TMDB, which sources the data from JustWatch - We
acknowledge JustWatch as the original provider of streaming availability data -
No personal information is shared directly with JustWatch **Firebase (Google
Cloud):** - User authentication and account management - App analytics and crash
reporting - Data storage and synchronization **Google/Apple Authentication:** -
Basic identity verification for account creation - Subject to respective privacy
policies **Apple App Store (Subscription Management):** - Subscription status
verification and management - Transaction processing and billing information
(handled entirely by Apple) - We do not have access to your payment details or
billing information - Subscription data is subject to Apple's privacy policy
#### 4.2 Request Limitations and OpenAI Services - The app may enforce daily
request limits per user to improve performance and prevent abuse of the OpenAI
services - For users who are not authenticated, these limits are applied based
on a device-based anonymous identifier - This identifier does not contain any
personal data #### 4.3 We Do NOT Sell Personal Data - We never sell your
personal information to third parties - We do not share your data for
advertising purposes - Aggregated, non-personal analytics may be shared with
partners #### ### 5. DATA STORAGE AND SECURITY #### 5.1 Storage Location - Data
is stored on Firebase/Google Cloud servers - Servers are located in secure data
centers - Local device storage for offline functionality #### 5.2 Security
Measures - End-to-end encryption for data transmission - Firebase Authentication
security protocols - Regular security audits and updates - Limited access to
personal data by our team #### 5.3 Data Retention - Account data: Until account
deletion - Movie preferences: Until account deletion - Subscription status:
Until account deletion or subscription cancellation - Analytics data: 26 months
maximum - Feedback and support: 3 years for service improvement #### ### 6. YOUR
RIGHTS AND CHOICES #### 6.1 Account Management - Access: View your account
information in app settings - Update: Modify your language and region settings -
Delete: Permanently delete your account and all associated data #### 6.2 Data
Portability - Request a copy of your personal data - Export your saved movies
and preferences #### 6.3 Communication Preferences - Control push notification
settings #### ### 7. CHILDREN'S PRIVACY - Our app is not intended for children
under 13 - We do not knowingly collect personal information from children under
13 - If we discover such data, we will delete it promptly - Parents can contact
us to review or delete their child's information #### ### 8. INTERNATIONAL
TRANSFERS - Your data may be transferred to and processed in countries other
than your residence - We ensure adequate protection through standard contractual
clauses - Firebase/Google Cloud maintains global security standards ### 9.
COOKIES AND TRACKING - We use Firebase Analytics for app performance monitoring
- No third-party advertising cookies are used - You can disable analytics in app
settings #### ### 10. CHANGES TO THIS POLICY - We may update this Privacy Policy
periodically - Significant changes will be communicated through the app -
Continued use implies acceptance of updated policy ### ### 11. CONTACT US For
privacy-related questions or requests: - Email: contact@cinemageapp.com -
In-app: Use the "Contact Us" feature - Response time: Within 30 days.